PAYPAL
Brief:
I was brought in to bring a UK tone of voice and perspective to previously Google-translated copy and concepts being produced out of Germany. From here, I have successfully increased the engagement rate from an average of 30 likes per post to now roughly 65 (over double).
Idea:
- Researched small businesses and highlighted them on our platform to drive organic engagement through emotive storytelling — like this lovely Reel with MADLUG.
- Contributed to the wider 2023 strategy, including headings and sub-lines for a UK test campaign focused on inserting the PayPal brand into everyday relatable moments.
- Restarted a dormant Twitter account with highly engaging community tweets — including a fun emoji-led concept.
Results:
1.3 Million accounts reached in the past 3 months.
27.5K total followers. +3.2K increase in 1 year.
6K accounts engaged in the past 3 months.
Role:
UK copywriter and creative strategist for the UK instagram and Twitter